Transit Riders: Please use New Address to Send in Reduced Fare and Ride Free Fare Program Applications

The RTA has entered into an agreement with a new vendor that will process RTA Reduced Fare and Ride Free applications and produce permits beginning on February 25, 2019. The new vendor was chosen from a competitive procurement process performed in 2018.

The new vendor, located in the RTA region, will receive new applications via U.S. mail at: Regional Transportation Authority P.O. Box 301150, Chicago, IL 60630.

Applications and mail sent to the previous vendor will be forwarded to the new vendor which may delay processing applications and producing permits. Riders are encouraged to send applications to Omicron Technologies at the new address if possible.

Applications will continue to be accepted at RTA’s four satellite centers in Chicago at the following locations:

  • City of Chicago Family & Support Services: City Hall, Room 100 121 N. LaSalle Ave.
  • Southwest Regional Senior Center: 6117 S. Kedzie Ave.
  • Southeast (Atlas) Regional Senior Center: 1767 E. 79th St.
  • Northeast (Levy) Regional Senior Center: 2019 W. Lawrence Ave.

Prospective applicants can also seek assistance in the application process at one of the registration centers located throughout the region. Applicants can call the RTA at (312) 913-3110 for help locating a nearby center.

Approximately 10,000 applications are reviewed each month for the RTA’s Reduced Fare and Ride Free programs. More information about the process and applications for mail can be obtained through either RTA’s Reduced Fare or Ride Free web sites.