More Interagency Signage Helps Riders Use Regional System

By Joe Moriarty, RTA Program Manager

The RTA’s interagency signage initiative is part of our continuing mission to improve the passenger experience by investing in a modernized system that provides coordinated information so that customers can comfortably navigate our regional transit system.

As readers learned a year ago on this blog, the RTA is leading the collaborative effort with CTA, Metra, Pace and municipal partners to design and deploy a system of interagency signage designed for passengers who make train and bus transfers.   At that time, we’d installed signs at four locations.   We’re happy to announce we now have signage in and around Metra’s LaSalle Street station located at Van Buren Street and Financial Place in Chicago’s Loop.  This installation is funded by the RTA.

The interagency signage program focuses on making the connecting path between CTA, Metra and Pace services as intuitive as possible.   The signage is also designed to help “walk-up” customers and passengers with disabilities.  Whether you are a first time rider, occasional or a regular rider these signs will help you get where you want to go.

For example, some of the major destinations to which you can easily connect from the LaSalle Street location using the newly installed wayfinding signs include:

  • Wrigley Field (Cubs) and Guaranteed Rate Field (White Sox) – via Jackson Red Line station
  • Lincoln Park Zoo – via Buses 36 and 151 (Bus Stop A or C)
  • Illinois Center – via Buses 134, 135, 136, or 156 (Bus Stop A)
  • Museum Campus -via CTA Buses 28 and 130 (Bus Stop B)
  • Museum of Science and Industry -via CTA Bus 28 (Bus Stop B)
  • Millennium Park – via CTA Bus 151 (Bus Stop B)
  • O’Hare Airport – via Blue Line LaSalle Street Station
  • Midway Airport – via the LaSalle Elevated Station (Orange Line)
  • Illinois Medical Campus – via Blue Line LaSalle Street Station
  • Water Tower Place / North Michigan Ave – via Bus 151 (Bus Stop B)

The RTA plans to install these signs and informational panels at additional major transit hubs where transit services converge, including all downtown Chicago Metra terminal stations (Chicago Union Station, Ogilvie Transportation Center, and Millennium Station) and fourteen additional interagency locations region-wide.  Installation at seven locations is anticipated to begin in the fall of 2017.   Stay tuned.

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